Ordering your wedding invitations and stationery

How long will it take between ordering my wedding stationery and delivery?

10 working days from payment with our DIY service and 10 working days from proof approval with our personalised service. If you require your wedding stationery immediately, why not use our express service.

What is the express delivery?

For an additional £60, subject to stock availability, we guarantee your order will be assembled and delivery arranged within four working days of receiving your signed proofs, excluding weekends and Bank Holidays. If you would like to order your table plan using our express service, it is an additional £90 and we will deliver within 10 working days from receiving your final guest list. Delivery is to UK mainland addresses only.

Do I need to order my other wedding stationery items when I order my invitations?

No, you probably won't be sure exactly how many menus, orders of service or place cards you will need until you have received your invitation replies.

Are envelopes included in the price?

Yes, envelopes are included in the price of our wedding invitations, evening invitations, thank you cards and save the date cards. You can choose from ivory pealised, white pearlised, textured ivory, textured white, textured cream, silver or gold. RSVP cards come with matching pre-addressed envelopes included in the price (standard service).

Can I include additional information within my wedding invitations?

Yes, we will happily accommodate any additional information that you require ie. your gift list, directions or accommodation details etc for you, onto matching paper so that they fit perfectly into your invitations for a completely professional finish. Using your chosen font and colour theme, we will layout all your additional information so that it perfectly co-ordinates and can be slipped into each invitation.

Can I purchase additional sheets of insert paper if I am having the DIY option?

Yes, you may buy additional matching paper on which to print your gift list, directions and accommodation details etc.

How will my order be delivered? Will it be safe?

Your wedding stationery will be bubble wrapped and protected by a solid box for delivery. Normally we use a courier service so that your order arrives the day after dispatch. The delivery will need to be signed for, so you may find it more convenient to have your stationery delivered to your work address. Please let us know which you would prefer on your order form.

Can we meet you in person?

Yes, you are welcome to visit us at our London studios. Please call for an appointment.

Can I collect my wedding stationery from you when it's ready?

We are here from 9.30 - 5pm each week day. Please let us know which day and approximate time is convenient for you to come and collect.
Directions by train:
The nearest British Rail stations are Deptford, a 5 minute walk, New Cross is an 8 minute walk or Greenwich, an 8 minute walk. These stations are one or two stops out of London Bridge.
Docklands Light Railway station, Deptford Bridge is a 5 minute walk.

What happens if I run out of wedding invitations?

We would advise you to order some spare invitations when you first place your order. That way if a few guests are unable to attend you have blanks ready to invite others who can make it! Ordering any additional single item i.e. 1 extra invite, incurs a set up charge.

How do I decide on the colour of my wedding stationery?

Colour themes work well and you may be well under way by the time you order your stationery. Look at the colour of your flowers, the brides maid dresses or the interior of your wedding venue for inspiration as to which colours to pick for your stationery.

Can we choose our own wording for our wedding invitations?

Yes, we are happy to use the wording of your choice. Here is a check list to ensure everything essential is included.

Day Invitations

names of the bride's parents or other hosts
first name of the bride
first name and surname of the bridegroom and his title (Mr/Dr/Sir)
where the ceremony is taking place
date, month and year of the wedding ceremony
time of the ceremony
location of the wedding reception
address to which guests should reply (if no RSVP card is included)

Evening Invitations

names of the bride's parents or other hosts
first name of the bride
first name and surname of the bridegroom and his title (Mr/Dr/Sir)
where the reception is taking place
date, month and year of the wedding reception
time of the reception
any dress code

What is DIY Wedding Stationery?

Our DIY option is a great way of keeping the cost down and still having beautiful stationery. It includes the outer card, insert paper cut to size 126mm x 252mm and ready to put in your printer, ribbons plus envelopes. The insert paper is completely blank, ready for you to print your details on and once printed you simply attach the insert page into the outer card with ribbons, trims or if you prefer your stationery plain, with adhesive which we supply.

Who is the wedding invitation from?

Wedding Invitations are sent from whoever is hosting the wedding, this is traditionally the bride's parents. The wording changes if parents are divorced or if the couple are hosting the event themselves. If parents are divorced it is usual to have the father's name before the mother's name. Click here for examples.

Can we choose our own font?

Yes, you may choose from our suggested insert styles which have been chosen to compliment our designs, or choose another font you know of and like. Click here for examples.

Will I be able to see proofs before printing?

We will send proofs of your wedding invitation, order of service and menu for you to check. Once you have signed that these are correct we will proceed with printing your order.

Do I include children's names on my wedding invitations?

If children are invited to your wedding, you include their name on their parents' invitation. Parents should assume that the invitation is for them alone if their children's names are not specified. If you are not having children at your wedding it is a good idea to include a line explaining that, just to be clear. Let parents know in advance if you have made special arrangements for their children.

Should I send a wedding invitation to relatives I know won't be able to attend?

If you have relatives you know won't be able to make it on the day, it is polite to invite them anyway. Many people, in particular very elderly relatives really appreciate this gesture. It shows that you haven't just forgotten or ignored them.

How long before my wedding do I send my invitations?

Your wedding invitations should be sent out at least six weeks before, ten and twelve weeks before is average.

How many Order of Service do I need to order?

One Order of Service per guest is usual so that everyone can follow the service. If you are trying to save a little perhaps couples could share!

Who's job is it to put out the order of service?

It is traditional for the best man to collect the order of service from the bride's mother the night before the wedding. It is then his duty to make sure they are taken to the church and given to the ushers to distribute to the congregation when they arrive.

I am having a Civil Service. What should I include in my Order of the Day?

A Civil Ceremony contains no religious elements or anything with a religious connotation and the service can last anything from 10 - 30 minutes. If you decide to have readings or music in your ceremony, this is usually submitted and discussed with the registrar prior to the ceremony as you will need their approval. See below an example of an Order of the Day. Click here for an example.

What is a Save the Date card for?

Save the date cards are a great way of announcing your wedding date to guests in advance of your invitations. It ensures that they keep the date free, and are available in each of our stationery ranges so that they match your invitations.

What should we say in a Save the Date card?

You should give as much information as you have at the time. Below is an example of an informal and more formal wording.


Informal Save the Date		Formal Save the Date

What do I do if people can't attend?

You will need to record responses as they arrive and perhaps send out further invitations to people on the reserve list if numbers permit. Don't leave this too late, some people find being obviously a second choice offensive!

What else should I include in the envelope with my invite?

In with the invitation put maps and directions to the ceremony and reception venues. Be sure that car parking areas are clearly marked and if appropriate, include a list of nearby hotel/guests houses and their prices.

Should I include my gift list details in the wedding invitation?

You may wish to include details of your gift list, but be aware that this is not the traditional approach. Your older guests will be more familiar with asking the bride's mother for details once they have received their invitations.

What should I do if I am forced to cancel or postpone my wedding?

Hopefully you won't have to postpone or cancel your wedding but if you do you will need to formally inform your guests. Here's how to word the cancellation cards.

For postponement:

'Owing to the recent illness of Mrs Cowling's mother, the wedding of her daughter Lauren to Mr Mark Killian at Somerford Hall, Brewood, Staffordshire 1.30pm on 7 August 2004 has been postponed to 3pm on Saturday 25th September 2004

For cancellations:

Owing to the sudden death of Mr Cowling the wedding of his daughter Lauren to Mr Mark Killian at Somerford Hall, Brewood, Staffordshire 1.30pm on 7 August 2004 will not now take place. The marriage will take place privately at a date to be decided.